CDSBC receives and investigates complaints about the conduct and competence of its registrants. "Registrants" include dentists, dental therapists, and certified dental assistants (CDAs) in British Columbia.
Before you begin, please note that CDSBC is not able to:
If you think you have been harmed through treatment provided by a dentist, dental therapist or CDA and you are seeking compensation CDSBC recommends also speaking with a lawyer. Such claims are resolved through the legal process, not CDSBC’s complaint process.
Before you begin your complaint submission, please review the Complaints Process: Public FAQ, and our overview of How a Complaint is Resolved.