​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Action Plan Progress Report

​​​​What we've completed​

☑ Created a smaller Board that is composed of 50% public members, and led by a Board Chair elected from within the Board

☑ Promoted independence from influence of professional organizations, including new requirements for election eligibility, and a published register of interests for board members

☑​​ Changed election rules so all health professions we regulate can vote for all elected board positions

☑ Identified specific competencies board members should have, and built those into the eligibility requirements.

☑​ ​Fixed gaps in committee structure with new committees to address practice and ethical standards and prevent professional misconduct, and promote better decision-making.

☑ Provided role clarity for Board and staff, and implemented a Board/Staff development plan to ensure a relationship based on mutual trust and respect​

☑ Created a risk register for the College for identifying, assessing, escalating and managing organizational risks

☑ Assessed new complaints based on risk, with high-risk complaints prioritized ​

☑​ Invited public and registrant participation at board meetings and at the annual general meeting​

☑​ Engaged with registrants, certified dental assistants, stakeholders and the public with regards to the Action Plan

☑​ Increased opportunities for CDAs, dental therapists and public members to participate at the College

☑​ Participated in the BC Patient Advisory Network to engage with the public

☑​ Published better information about the fees we collect from dentists on behalf of the British Columbia Dental Association​

☑​ Obtain meaningful feedback on the complaints process, which will be used to improve the patient experience

☑​ Improve data collection to measure our performance and effectiveness in protection of patients and the public

☑​ Ensure standards and guidance are up to date, prioritize patient safety, and are published in accessible formats

☑​ Revise Board member Code of Conduct and board policies

☑​ Increase our collaboration with the three other oral health colleges