At CDSBC, we are committed to ethical, open and transparent regulation. Our priority is to enable our registrants to provide safe and ethical care to patients. Identifying meaningful ways to connect with our stakeholders is an important part of achieving this.

CDSBC has four groups of key stakeholders*, including the:

People we serve	Professionals we regulate
Authorities that oversee us	Organizations we work with

Our approach to engaging with each of the groups above is defined in our Communications and Engagement Strategy.

*Although this page uses the common term “stakeholders" to encompass our audiences, it is important to note that Indigenous people are “rights-holders" .

2021 Events

Engaging with and building positive relationships with our stakeholders is a priority for us. We look forward to welcoming you at one of our upcoming events.

Note that due to the COVID-19 pandemic, in-person events are postponed until further notice.

Items within the below table are hyperlinked where possible.

Date	Event	Location	Audience
September 24	Board Meeting	Online	■ ■
September 3 to October 12	UBC Lectures	Online	■
December 7 12 p.m. to 1:30 p.m.	Lunch and Learn #3 (learn more >>)	Online	■
October 19 4:30 p.m. to 6 p.m. PDT	Annual Meeting 2021	Online Watch the webcast Agenda	■ ■ ■

Research Initiatives

We regularly conduct meaningful research and survey our stakeholders to gather information on how we can enhance our regulatory efforts.

Some of our current and recent research initiatives are included below.

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In April 2021 we launched the “Voice of Patient" research program, beginning with a survey of up to 2,000 B.C. residents that asks about their experiences as dental patients, and about their perceptions of how dentistry is regulated. Smaller surveys will be conducted on a regular basis to inform CDSBC in the following areas:

complaints management and processes
public perceptions of CDSBC and dentistry in BC
other areas of interest

Collecting data from patients and the public in this way will inform our communications and engagement activities and will provide us with new insights on the effectiveness of our public protection efforts.

Results

Read the results of our initial baseline survey.

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[accordion title="Stakeholder%20Mapping"]

Effective engagement with our stakeholders is essential to delivering on both the Action Plan in response to the Cayton Report, and CDSBC's strategic plan. In order to do so, we developed a stakeholder map, which is a visual way to identify, analyzing and responding to the communication needs of CDSBC's various stakeholder groups.

As part of the stakeholder mapping process, we surveyed both registrants and members of the public in order to learn how to better meet the needs and expectations of each group.

The stakeholder map informs our communications and engagement strategy.

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Consultations

Consultation with our registrants and the public provides valuable feedback to CDSBC.

Our consultations are communicated to registrants via Contact News. Not a registrant? Email communications@cdsbc.org and request to receive our latest news.

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Past Events

Note: items within the tables below are hyperlinked where possible.

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Date	Event	Location	Audience
October 26, 2020	Dr. Chris Hacker, Registrar/CEO presented "Nothing will go right if the governance is not going right" at the CNAR 2020: Master Class in Regulation	Virtual	■ ■
September 10, 2020	CDSBC Annual Meeting (webcast) Meeting agenda	Virtual	■ ■ ■
March 6, 2020	Safe and Effective Antibiotic and Opioid Prescribing, presented by Dr. David Patrick, BC Centre for Disease Control and Dr. Clifford Pau, UBC Dentistry, at the 2020 Pacific Dental Conference	Vancouver	■ ■
March 5-6, 2020	Dr. Chris Hacker, Registrar/CEO presented at the Professional Standards Authority Conference, London UK	London, UK	■ ■
February 24, 2020	Dr. Chris Hacker, Registrar/CEO met with members of the Vancouver Iranian Dental Association	North Vancouver	■ ■
January 22, 2020	Northwest Dental Study Club presentation: How Dental Regulation is Changing, and Staying the Same with Dr. Chris Hacker, Registrar/CEO followed by Avoiding Complaints presented by Drs. Garry Sutton and Alex Penner	Langley	■ ■

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Date	Event	Location	Audience
November 21, 2019	Annual PEI regulators conference: Performance, governance and trust: One regulator’s very public transformation presented by Dr. Chris Hacker, Registrar and CEO	By video conference	■ ■
November 12, 2019	How Dental Regulation is Changing, and Staying the Same: Understanding the impact of the Harry Cayton report and the directive from the Minister of Health, presented by Dr. Chris Hacker at the Chinese Canadian Dental Society of BC	Richmond	■ ■
October 26, 2019	Keynote address at TODS AGM: How Dental Regulation is Changing, and Staying the Same, Understanding the impact of the Harry Cayton report and the directive from the Minister of Health, co-presented by Dr. Chris Hacker, CDSBC Registrar and CEO, and Mr. Carl Roy, Board Chair	Kelowna	■ ■
October 25, 2019	Safe and Effective Antibiotic and Opioid Prescribing - CDSBC session at the Thompson Okanagen Dental Conference, presented by Dr. Clifford Pau and Dr. Edith Blondel-Hill	Kelowna	■ ■
October 4, 2019	What's Trust Got to Do With It? Professional Pressures and Ethical Decision-making, presented by Dr. Carlos Quinonez as part of the North West Dental Society meeting.	Terrace	■ ■
September 20, 2019	Dr. Chris Hacker, Registrar presented at the CLEAR annual education symposium "Coming Out the Other Side of a Government Performance Review: One Regulator’s Transformation"	Minneaoplis, USA	■ ■
June 14, 2019	2019 Annual General Meeting (webcast) Agenda Minutes	Vancouver	■ ■ ■
May 30, 2019	Dental Specialist Society of BC: College update presented by Dr. Chris Hacker, Registrar and Dr. Peter Lobb, President.	Vancouver	■ ■
April 29, 2019	Dr. Peter Lobb, President and Dr. Chris Hacker, Registrar/CEO gave a College update to members of the Vancouver and District Dental Society.	Vancouver	■ ■
April 8, 2019	Dr. Chris Hacker, Registrar/CEO met with the members of the Vancouver Iranian Dental Association.	Vancouver	■ ■
April 5, 2019	Dr. Meredith Moores updated the members of the Upper Island District Dental Society during the AGM dinner.	Victoria	■ ■
March 14, 2019	Dr. Peter Lobb, President and Dr. Chris Hacker, Registrar/CEO addressed the Oral and Maxillofacial Surgeons of BC.	Vancouver	■ ■
March 13, 2019	Dr. Peter Lobb, President and Dr. Chris Hacker, Registrar/CEO addressed the members of the Victoria and District Dental Society.	Victoria	■ ■
March 8, 2019	Safe and Effective Antibiotic and Opioid Prescribing - CDSBC session at the Pacific Dental Conference, presented by Dr. Clifford Pau and Dr. Victor Leung.	Vancouver	■
March 7, 2019	CDSBC Volunteer Recognition Evening - a cocktail reception and awards ceremony celebrating all the volunteers who contribute to dental regulation and the College's mandate to serve and protect the public.	Vancouver	■
February 27, 2019	Dr. Peter Lobb, President and Dr. Chris Hacker, Acting Registrar addressed the members of the Prince George District Dental Society.	Prince George	■ ■

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Date	Event	Location	Audience
November 30 2018	Save a Life: the dentist's role in the early detection of oral cancer: panel discussion at the VDDS Midwinter Clinic 2018. Moderated by Dr. Meredith Moores.	Vancouver	■ ■
October 20 2018	Meet CDSBC's Acting Registrar at TODS Dr. Chris Hacker	Kelowna	■
October 19, 2018	What’s Trust Got to Do With It? Professional Pressures and Ethical Decision-making. Presented by Dr. Carlos Quiñonez	Kelowna	■
October 19, 2018	Improving the Quality Assurance Program: CE Eligible Presented by Dr. Ash Varma	Kelowna	■
September 28, 2018	Improving the Quality Assurance Program: CE Eligible Presented by Dr. Alex Hird	Terrace	■
September 22, 2018	“Universalism and Oral Health Care – Local Solutions to a Global Problem” First Nations Health Authority panelist, Dr. Chris Hacker, Acting Registrar	Vancouver	■ ■
September 14, 2018	Improving the Quality Assurance Program: CE Eligible Presented by Dr. Ash Varma	Fairmont	■
June 27, 2018	Improving the Quality Assurance Program: CE Eligible Presented by Dr. Alex Hird	Victoria	■
June 15, 2018	2018 Annual General Meeting	Vancouver	■ ■ ■
May 31, 2018	Dental Specialist Society of British Columbia AGM. College update presented by Dr. Chris Hacker, Acting Registrar and Dr. Susan Chow, Vice President.	Vancouver	■ ■
May 30, 2018	Improving the Quality Assurance Program: CE Eligible Presented by Dr. Ash Varma	Vancouver	■
May 23, 2018	Victoria and District Dental Society Business Meeting. College update presented by Dr. Chris Hacker, Acting Registrar and Board members Dr. Susan Chow and Dr. Patricia Hunter	Victoria	■ ■
April 20, 2018	Upper Island and District Dental Society AGM College update and consultation on the proposed Quality Assurance program. Guest speakers were Dr. Meredith Moores and Dr. Ash Varma	Courtenay	■ ■
March 9, 2018	In-person Consultation at the PDC: Proposed QA Program	Vancouver	■
March 9, 2018	2017 Pacific Dental Conference - Preserving Public Trust	Vancouver	■
March 9, 2018	CDSBC Awards Ceremony	Vancouver	■

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Date	Event	Location	Audience
November 15, 2017	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Prince George	■
October 19, 2017	Thompson Okanagan Dental Society We're All Ears - CDSBC Listening Session (Not eligible for CE)	Kelowna	■
September 28, 2017	Input on the Quality Assurance Program - Dentists in "Limited" Categories (Not eligible for CE)	Webinar	■
September 25, 2017	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Vancouver	■
June 23, 2017	Watch the webcast of the 2017 Annual General Meeting	Vancouver	■ ■ ■
June 2, 2017	Dental Specialists Society of BC - AGM Guest speakers were Dr. Don Anderson, Dr. Ash Varma and Mr. Jerome Marburg	Vancouver	■ ■
May 29, 2017	Input on the Quality Assurance Program - Dentists under 40	Webinar	■
May 26, 2017	Kamloops & District Dental Society CE Workshop: The Complaint Process in Action - You Be the College Investigator!	Kamloops	■ ■
May 25, 2017	Input on the Quality Assurance Program - CDAs	Webinar	■
April 28, 2017	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Nelson	■
April 28, 2017	More Tough Topics	Nelson	■
April 21, 2017	"Quality Assurance 2017 – We need your help"	Courtenay	■
April 10, 2017	Update on College initiatives by the CDSBC President and Registrar	Vancouver	■
March 28, 2017	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Nanaimo	■
March 22, 2017	Victoria and District Dental Society Business Meeting (An update on College intiatives and activities)	Victoria	■ ■
March 9, 2017	CDSBC Awards Ceremony	Vancouver	■
March 9, 2017	2017 Pacific Dental Conference - Appropriate Antibiotic and Analgesic Prescribing in Dentistry (sponsored lecture)	Vancouver	■
March 9, 2017	2017 Pacific Dental Conference - From Pain to Wellness – Opioids and Beyond	Vancouver	■
February 23, 2017	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Surrey	■

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Date	Event	Location	Audience
December 2, 2016	Vancouver Dental Society Midwinter Clinic Workshop: The Complaint Process in Action - You Be the College Investigator! Panel representation: Contemporary Business Models for Today’s Canadian Dentist	Vancouver	■ ■
November 3, 2016	We're All Ears - CDSBC Listening Session (Not eligible for CE)	Victoria	■
October 21, 2016	Thompson Okanagan Dental Society More Tough Topics in Dentistry	Okanagan	■ ■
September 16, 2016	Update on College activities at the Kootenay and District Dental Society 2016 Fall Lecture and AGM	Fairmont Hot Springs	■ ■
June 10, 2016	2016 Annual General Meeting	Vancouver	■ ■ ■
April 12 & 20, 2016	CDSBC Policy Development Process	Webinar	■
March 18, 2016	2016 PDC - More Tough Topics in Dentistry	Vancouver	■
March 17, 2016	CDSBC Awards Ceremony	Vancouver	■

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[accordion title="2015"]

Date	Events	Location	Audience
December 4, 2015	Vancouver Dental Society Midwinter Clinic Exhibitor	Vancouver	■ ■
October 22, 2015	Thompson Okanagan Dental Society Overview of CDSBC's Updated Minimal/Moderate Sedation Standards	Okanagan	■ ■
October 14, 2015	Registrant Information Session	Vancouver webcast	■
September 25, 2015	Northwest BC Dental Society "Trust me, I'm a dental professional": Dentistry, ethics, law and the media	Terrace	■ ■
September 19, 2015	Kootenay and District Dental Society Avoiding Complaints	Fairmont	■ ■
April 24, 2015	Upper Island Dental Society "Trust me, I'm a dental professional": Dentistry, ethics, law and the media	Courtenay	■ ■
April 23, 2015	Hosted by CDSBC "Trust me, I'm a dental professional": Dentistry, ethics, law and the media	Nanaimo	■
April 10, 2015	Fraser Valley Dental Society "Trust me, I'm a dental professional": Dentistry, ethics, law and the media	Surrey	■ ■
March 6, 2015	Pacific Dental Conference "Trust me, I'm a dental professional": Dentistry, ethics, law and the media	Vancouver	■
February 11, 2015	Prince George and District Dental Society "A conversation with CDSBC"	Prince George	■ ■
January 23, 2015	Vancouver and District Dental Society - VDDS Dental Team Day Avoiding Complaints	Vancouver	■ ■
January 21, 2015	Chinese Canadian Dental Society of BC "Corporatization - what does it mean for your profession?"	Vancouver	■ ■

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