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CDSBC's culture is one of collaboration, cooperation, respect, learning and growth. We are dedicated to creating a positive working environment and a healthy and productive workplace.


   Employment Opportunity

Complaint Department - Administrative Assistant

About Us

The College of Dental Surgeons of BC (CDSBC) is the regulatory body for dentists, dental therapists, and certified dental assistants (CDAs) in BC. CDSBC’s mandate is to protect the public by ensuring that dentists, dental therapists and CDAs are registered and qualified to practise, and that they are consistently providing safe and ethical care to their patients.

CDSBC is seeking a permanent full-time Administrative Assistant in the Complaint Department. This position primarily provides assistance to the Complaint Officers in the day-to-day management of complaint files and general administrative support to the department as a whole.  

Essential Duties

  • Intake, processing, and distribute department mail
  • Compile, distribute, photocopy, and fax documents as required
  • Manage the “bring forward” system
  • Monitor the Complaints email inbox
  • Schedule teleconferences
  • Other duties as required

Qualifications & Skills

  • Minimum of 3 years of office experience
  • Excellent computer skill with proficiency in Microsoft Office
  • Ability to maintain tact, grace, and diplomacy in all situations
  • Ability to handle sensitive and confidential information with discretion
  • Strong written and verbal communication skills
  • Strong organization skills with the ability to multi-task and prioritize
  • Strong attention to detail
  • Strong clerical and administrative skills
  • Previous work experience in a regulatory or not-for-profit environment is an asset

CDSBC offers a welcoming, collaborative, innovative, respectful and rewarding working environment. We offer competitive salaries, an excellent benefits package and encourage a great work-life balance. To apply, please email your cover letter and resume to

Applications will be accepted until Friday, 12 January 2018.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.