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The College of Dental Surgeons of BC (CDSBC) is the regulatory body for dentistry in BC. CDSBC’s mandate is to protect the public by ensuring that CDAs, dental therapists and dentists are registered and qualified to practise, and that they are consistently providing safe and ethical care to their patients.

Our working environment is welcoming, respectful, innovative and rewarding. We offer a competitive salary, an excellent benefits package, a professional development allowance, and encourage work-life balance.

Our values, which demonstrate trustworthiness and promote professional excellence, include being: ethical, open and transparent; respectful and courteous; inclusive and embracing the principles of diversity, cultural safety and humility; and patient-centred and engaged with the public.

Our office is located on the west side of Vancouver. Due to the pandemic, most of our team is currently working remotely from home. If you are selected for this opportunity, you can expect to work from home most days but may be asked to come on-site occasionally.

We are conducting interviews virtually by video or telephone conferencing to support physical distancing, per the guidance of the Provincial Health Officer.


Current Opportunities

Candidates are advised that CDSBC is actively pursuing amalgamation with three other regulators with the intent of forming a single oral health professions regulator. We anticipate that this amalgamation will bring new and exciting opportunities for all staff.

Job title

Date posted

Closing date

Job status

Director, Professional Regulation

May 26
June 14
Open

Human Resources Manager

April 27

May 12

Closed




Posting Details


Director, Professional Regulation

Permanent Full-time

The College of Dental Surgeons of BC (CDSBC) is a strategic organization with a key role in ensuring high standards in protecting dental patients and the public. Our 60-person organization is respected for being a leading regulator that is undergoing significant change to modernize in the way it protects patients and the public by ensuring that CDAs, dental therapists and dentists are registered and qualified to practise, and consistently providing safe and ethical care.

Reporting to the General Counsel, the Director, Professional Regulation is accountable for the College's busy, complex, sensitive and confidential complaints function from intake to disposition. As a member of the Law Society of BC, you will apply your administrative law and regulatory experience to manage and mitigate risk for the College. This role is responsible for a large team of employees who oversee and investigate complaints and monitor outcomes.

CDSBC's working environment is welcoming, respectful, innovative and rewarding. We offer a competitive salary, an excellent benefits package, a professional development allowance, and encourage reasonable work-life balance.

Our values, which demonstrate trustworthiness and promote professional excellence, include being: ethical, open and transparent; respectful and courteous; inclusive and embracing the principles of diversity, cultural safety and humility; and patient-centred and engaged with the public.

Candidate Profile:

The Director, Professional Regulation is responsible for the development, execution and evaluation of CDSBC's complaint policies and processes. They will lead the investigation and resolution of complaints while providing advice and recommendations with respect to the conduct of investigations, ensuring compliance with the Health Professions Act (HPA) Regulations and CDSBC Bylaws.

The successful candidate will need to be experienced in regulatory work with the ability to utilize their legal expertise to manage investigations and complaints. They will be an effective communicator, a collaborative leader utilizing their evidence-based approach to inform quality decisions. This role manages a large, diverse team of clinical, regulatory and administrative staff.

Position Accountabilities

  • Ensure the complaints process is transparent, fair, proportionate, and focused on public protection.
  • Oversee the effective and efficient management and tracking of complaint and investigation matters, including risk assessment and prioritization as it relates to the safety of patients.
  • Ensure that appropriate evidence is available to support decision-makers to reach a fair decision that protects the public at each stage of the process.
  • Manage all complaints and ensure anyone, including CDSBC, can raise a concern about a registrant.
  • Ensure all decisions at every stage of the complaint process are well reasoned, consistent, protect the public and maintain confidence in the profession.
  • Retain confidentiality and security around the complaints process.

Essential Functions

  • Administer the provisions of the Health Professions Act (HPA), the Dentists Regulation and the CDSBC Bylaws through oversight of the receipt, investigation, disposition and monitoring of complaints as required by the HPA and the CDSBC Bylaws.
  • Oversee support to the Inquiry Committee (IC) including oversight of investigation memos, minutes of meetings and dispositions of the IC.
  • Review and analyze the complaints processes including evaluation of the timeliness and proportionality of complaints dispositions.
  • Keep parties to a complaint updated on the progress of their case and ensure their effective participation in the process.
  • Oversee the generation, collection, and storage of process generated data, including from stakeholder programs.
  • Oversee the maintenance of appropriate confidentiality of files and records about complaints.
  • Monitor trends in health profession regulation and recommend appropriate changes to process when required.
  • Oversee the performance and evaluation of the complaints department team along with supporting their professional development.

Qualifications

  • Minimum 10 years of experience as a practising lawyer ideally with administrative and regulatory law experience.
  • An understanding of Health Professions Act (HPA) Regulations is an asset although broad knowledge of a regulatory environment is required.
  • A member of the Law Society of British Columbia.
  • Experience managing a team including ability to develop budgets and experience developing and implementing strategic priorities.
  • A critical thinker who is solutions-focused and an effective problem solver.
  • Ability to develop and maintain excellent working relationships and interact comfortably with others.
  • Skilled writer who also communicates effectively orally.

Our office is located on the west side of Vancouver. Due to the pandemic, most of our team is currently working remotely from home, however, as public health measures evolve, you will likely work both remotely and in-person at our Vancouver office.

Candidates are advised that CDSBC is actively pursuing amalgamation with three other regulators with the intent of forming a single oral health professions regulator. We anticipate that this amalgamation will bring new and exciting opportunities for all staff.

If you are seeking a fast-paced work environment that is welcoming, respectful, and collaborative, we invite you to email your cover letter and resume to hr@cdsbc.org.

Applications will be accepted until June 14, 2021.

We are conducting interviews virtually by video or telephone conferencing to support physical distancing, per the guidance of the Provincial Health Officer.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.


Human Resources Manager

Permanent Full-time

The College of Dental Surgeons of British Columbia (CDSBC) relies on a strong and engaged staff team to deliver on our mandate of public protection. The Human Resources (HR) Manager is an experienced HR professional who contributes to a resilient and productive culture that will help inspire our staff of 50+ individuals through a time of organizational transformation. The HR Manager works in collaboration with senior staff to develop and implement key culture practices while also providing expertise and support in areas of recruitment & onboarding, performance management, employee relations, employee engagement, equity, diversity & inclusion and HR policies and procedures.

This position manages and builds on the human resources function by planning, implementing, and evaluating human resources policies, programs and practices that enable the organization to achieve its objectives and allow employees to achieve their full potential. The HR Manager will focus on driving key cultural initiatives and employee engagement.

Position Accountabilities

Human Resources

  • Design and support key cultural initiatives that focus on organizational core values while supporting the achievement of the organization's goals and promoting employee engagement & retention.
  • Contribute to the development of strategic HR department goals, objectives, systems and budget.
  • Identify opportunities for growth while minimizing risk to the organization through thoughtful HR strategies.
  • Manage, support, coach and mentor staff to foster productivity, quality service and strong employee relations.
  • Recommend and administer human resource policies and procedures. Ensure CDSBC's practices and communications comply with the Employment Standards Act, Human Rights Code and Workers' Compensation Act.
  • Maintain the human resource policies in the Employee Handbook, including the Safe & Respectful Workplace Policy.
  • Review all aspects of HR that impact diversity, and recommend changes that will promote a diverse, equitable and inclusive workplace culture.
  • Review new policies and address areas of concern as necessary with individuals, work teams or entire staff.
  • Manage, mentor and supervise the HR staff and Receptionist.
  • Oversee the administration of the health benefits insurance plan for employees.
  • Assess current benefits to ensure it meets the needs of employees.
  • Work with Director of Finance and Administration to negotiate benefit packages.
  • Work with managers to arrange interdepartmental support depending on divisional and individual workloads when necessary.
  • Manage the recruitment, selection, placement, onboarding, training, career development, and performance management programs of CDSBC's employees.
  • Identify onboarding and training needs and recommend and implement training plans. Coordinate workshops and training programs for employee development. Hire consultants/educators as required.
  • Direct and maintain various activities designed to promote and maintain a high level of employee productivity and morale.
  • Oversee the time tracking process and records.
  • Work with the Director of Finance and Administration to manage and adjust salary and benefit programs.
  • Assist the Director of Finance and Administration to complete market review.
  • Work with the Director of Finance and Administration to prepare the annual HR related budget.
  • Create and implement a performance management system in consultation and ongoing review with the Management Team and appropriate stakeholders.
  • Develop, implement, and maintain a vacation policy in line with current industry standards and in consultation with the Management Team.
  • Participate in the WorkSafe BC Joint Health and Safety Committee.

Other Accountabilities

  • Act as Fire Safety Director for College Place, working with the Property Manager and fire marshals on each floor to ensure procedures are in place for emergencies such as fire and earthquake.

Qualifications

  • Seven to 10 years of experience comprised of progressively responsible management of all aspects of human resources and a post-secondary diploma/certificate in HR. CHRP designation is an asset.
  • Strong knowledge of current legislation related to employment as well as current HR theories and practices including recruitment, policy and performance management.
  • Experience with diversity and inclusion related initiatives and programs is ideal, but not required.
  • Basic financial literacy.
  • Empathetic, intuitive and have strong self-management, interpersonal and motivational skills.
  • Proactive, forward-thinking, people-centric and collaborative.
  • Creative, energetic with an ability to multi-task, problem-solve and use critical thinking.
  • Enjoy building strong workplace cultures, building relationships, promoting wellness and breaking down silos.
  • Maintain strict confidentiality, use high levels of diplomacy and tact, and have a strong attention to detail.
  • Prior experience with change management, coaching leaders and conflict management.

If you are seeking a fast-paced work environment that is welcoming, respectful, and collaborative, we invite you to email your cover letter and resume to hr@cdsbc.org.

Applications will be accepted until May 12, 2021.

We are conducting interviews virtually by video or telephone conferencing to support physical distancing, per the guidance of the Provincial Health Officer.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.


Recently closed postings will remain for 1 week after date closed