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​​​​​​​​​​​​​​​​​The CDSBC office is temporarily closed​ in compliance with the direction of Provincial Health Officer Dr. Bonnie Henry and Minister of Health Adrian Dix for all British Columbians to take action to keep ourselves and our community safe. Our staff are working off-site to provide essential CDSBC services. To reach us, please use our contact form >>

March 2020 COVID-19 Notification for registrants, complainants, and mentors:
The College wishes to provide assurance to patients and the public, and all those involved in complaint investigations, mentorships, or educational agreements: we remain committed to ensuring continuity to ensure the public is protected during the current COVID-19 crisis. We ask that all communication be electronic at this time to ensure that it reaches us. Learn more>>​​

​​​​​​Public Protection

The College of Dental Surgeons of BC (CDSBC) regulates dentistry in the public interest. Our mandate is to serve and protect the public.

Most dentists, dental therapists and certified dental assistants (“registrants”) are competent, skilled practitioners who work hard to maintain their patients’ confidence; however, there are times when concerns about their behaviour or the dental care they have provided may arise.

Every person has a right to expect a professional standard of care from their dentist, dental therapist or CDA. CDSBC investigates complaints about the conduct or competence of its registrants and becomes involved when there is a problem.

Learn about our complaint investigation and discipline processes >>

Before you submit a complaint
If you have a concern, there are steps that you can take before submitting a complaint to CDSBC.
Submit a complaint
Learn how to submit a complaint about a dentist, dental therapist or certified dental assistant.
Complaint & discipline notices
Complaint and discipline notices (after April 2009) are published on the CDSBC website for ten years.
Illegal practice
CDSBC investigates complaints about the illegal practice of dentistry and takes legal action, where appropriate.

COVID-19 Message to Patients and the Public from Dr. Chris Hacker, Registrar/CEO of CDSBC
Watch the BC Health Regulators video about how complaints are investigated by regulatory colleges

CDSBC now publishes summaries of the complaints that were closed each year