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COVID-19 FAQ

We have received many messages from registrants and the public asking for clarification or additional guidance, and have provided responses to the most common themes in the FAQ below. These are updated on an ongoing basis.

It is also important to note that the federal government is urging all Canadians to practice physical distancing. The COVID-19 situation is changing quickly and the Minister of Health and the Provincial Health Officer are making regular joint statements on this topic, which are available here. You can hear audio recordings of the joint press conferences on the BC Government’s SoundCloud Account.

COVID-19 FAQ for Registrants


COVID-19 FAQ for Dental Patients






Archived Topic: FAQ for attendees of the 2020 Pacific Dental Conference

COVID-19 Inquiries

The provincial government has created a dedicated phone service to provide non-medical information about COVID-19 (travel recommendations, social distancing, access to support and resources from the provincial and federal governments.)

British Columbians can reach service representatives seven days a week, from 7:30 a.m. to 8 p.m., by calling 1 888 COVID19. Information is available in more than 110 languages.