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Questions and Responses to COVID-19

We received many messages from registrants and the public asking for clarification or additional guidance. We have grouped the questions by topic below, and will be updating them on an ongoing basis. Our priority is to begin with the topics that are most critical to the immediate need to contain the spread of COVID-19.

It is also important to note that the federal government is urging all Canadians to practice physical distancing.

Staying up to date

The COVID-19 situation is changing quickly and the Minister of Health, Adrian Dix, and Provincial Health Officer, Dr. Bonnie Henry, are making regular joint statements on this topic.

The joint statements about COVID-19 from the Provincial Health Officer and the Minister of Health are available here.

You can hear audio recordings of the joint press conferences on the BC Government’s SoundCloud Account.

Where can I get answers to my questions about COVID-19?

The provincial government has created a dedicated phone service to provide British Columbians non-medical information about COVID-19. This includes the latest information on travel recommendations and social distancing, as well as access to support and resources from the provincial and federal governments.

Minister Dix advised that British Columbians can reach service representatives seven days a week, from 7:30 a.m. to 8 p.m., by calling 1 888 COVID19. Information is available in more than 110 languages.

FAQ Topics:

Topic: What dental patients should know about COVID-19



Topic: Self-isolation for attendees of the 2020 Pacific Dental Conference