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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Action Plan Progress Report

November 29, 2019



CDSBC continues to deliver on our 32-item Action Plan submitted to the Minister of Health. The Action Plan was created in response to a formal directive from the Minister in response to Harry Cayton's performance review of CDSBC. The Action Plan reflects CDSBC's commitment to the safety of patients and the public, and to strong governance, transparency and accountabilit​y.​

Highlights of our recent progress on the Action Plan are below, and a full report on the progress is available as a PDF here >>​
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​​​What we've completed
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New complaints are assessed based on risk, with high-risk complaints prioritized

Created a smaller Board that is composed of 50% public members, and led by a Board Chair elected from within the Board

​​ Changed the election rules so that all health professions we regulate can vote for all elected board positions

Promoting independence from influence of professional organizations, including new requirements for el​ection eligibility, and a published register of interests for board members

​Inviting public and registrant participation at board meetings and at the AGM
What's next

Fewer committees, and new committees for patient relations and standards and guidance

Improving patient experience by analyzing feedback from people who make complaints

Identifying specific competencies that board members should have, and building those into the eligibility requirements for board elections

Better information about the fees we collect from dentists on behalf of the British Columbia Dental Association

Providing role clarity for Board and staff, and building a ​relationship of mutual trust and respect​




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